Responsibilities
Conduct training needs analysis for the security department;
Develop a curriculum framework that complies with the department strategy. Curriculum content to be benchmarked against best practices in the industry. Content to be aligned on supervisory level and entry level core competencies;
Develop a progressive formal training program that includes relevant security modules that contributes to the personal career development of security personnel;
Responsible for the management and sourcing of training materials as required;
Plan and develop training schedules;
Responsible for the training and assessment of security personnel (theory and practical);
Use feedback to update content and framework;
Responsible for the quality assurance of learning material content;
Mentor and coach security staff while on shift;
Monitor individual performance and efficiency and identify high potential team members;
Monitor and evaluate the performance of the team to identify areas requiring improvement and recommend training and coaching measures to ensure employees receive sufficient training enabling them to perform their duties in a safe and efficient manner;
Oversee training administration and budgets; and
Other duties as assigned by the Company.
